Shipping Policy

At KAGIPL, we are committed to delivering your solar energy solutions with the utmost care and efficiency. Below is an outline of our shipping policy to ensure you have a clear understanding of how we handle the delivery of our products.

Order Processing

Full Payment Requirement: To initiate the dispatch process, full payment for your order must be completed. Once we receive your payment, our team will begin preparing your order for shipment.

Shipping Timeline

Dispatch and Delivery: After the full payment is received, solar system components will be carefully packed and dispatched from our facility. You can expect the delivery to your specified location within 1 to 2 weeks from the payment date. We strive to deliver your order as quick as possible, keeping in mind the safe handling of the products.

Shipping Methods

We provide company mini trucks for the shipping of your solar system components to your location, ensuring that your order arrives safely and securely. The shipping cost, which is to be paid by the customer, is calculated based on the distance from our company to your delivery address. In some cases, we may also partner with reliable and trusted courier services, depending on your location and the nature of the items being shipped.

Delivery Locations

Domestic Shipping: We currently ship to most locations within Bihar. Please ensure that the delivery address provided during checkout is accurate to avoid any delays.

Shipping Charges

Shipping Costs: The cost of shipping will be calculated at the time of checkout and added to your order total. Shipping charges may vary based on your location and the size of your order.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment until it arrives at your location.

Delivery Issues

Delayed Delivery: In rare cases, delivery may be delayed due to unforeseen circumstances such as extreme weather, natural disasters, or logistical challenges. We will keep you informed of any delays and work to resolve any issues as quickly as possible.

Missing or Damaged Items: If your order arrives with any missing or damaged items, please contact our customer support team immediately. We will work with you to resolve the issue, including replacing or refunding the affected items as necessary.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure your experience with KAGIPL is as smooth and satisfactory as possible.